FAQs

Questions? Start Here.

Everything you need to know about The Mailbox Drop, our curated collections, artists, shipping, and more.

1. About The Mailbox Drop

What is The Mailbox Drop all about?

The Mailbox Drop is a creative discovery brand bringing together unusual greeting cards, collectible postcards, artist-made objects, and other things worth keeping.

We create small, thoughtfully curated collections called Drops. Some bring together work from different artists and makers. Others focus on one particular creative idea, style, or theme.

We choose things that surprise us, make us laugh, or simply deserve a second look.

Different Drops. Different discoveries. No algorithm required.

Is The Mailbox Drop a subscription box?

No. There's no subscription, recurring payment, or automatic renewal.

Each Drop is available to purchase individually. You simply explore our collections and choose what interests you.

Some Drops are released in limited quantities, and availability may vary.

No subscription required. No algorithm required.

What is a curated art mail experience?

We're not trying to offer thousands of products.

Instead, we do the searching, selecting, and bringing things together for you.

Each Drop is a small collection built around artwork, humor, unusual ideas, or creative things that catch our attention.

You might discover an illustrator you've never heard of, a greeting card that's too good to give away, or a curious little object you didn't know you wanted.

It's less about browsing an endless catalog and more about discovering something worth keeping.

How does The Mailbox Drop work?

We discover interesting work from independent artists, illustrators, and creative makers, then bring our favorites together into curated Drops.

Each collection has its own personality. Some feature several artists, while others focus on a particular maker or theme.

Browse our current and upcoming collections on the Collect page. When something catches your eye, you can explore the Drop and purchase it directly from our website.

We take care of the packaging and shipping, so your discovery arrives ready to open, enjoy, send, display, or keep.

Why buy a curated collection instead of choosing individual cards yourself?

Because sometimes the best discoveries are the things you weren't looking for.

We spend time finding unusual designs, interesting artists, and unexpected creative work, then bring our favorites together into collections that feel like they belong.

Rather than choosing from hundreds of individual cards, you get a thoughtfully curated set with its own personality.

You might discover an illustrator you've never heard of, a design you wouldn't have picked yourself, or something you love too much to send.

That's the fun of it.

We do the discovering. You decide what to keep.

2. WHAT'S INSIDE

What can I expect to find in a Mailbox Drop edition?

It depends on the Drop. That's part of the fun.

Our collections include unusual greeting cards, collectible postcards, prints, and artist-made objects.

Some Drops bring together five carefully selected cards from different artists and illustrators. Others feature handmade objects or work from a particular maker.

Every collection has its own personality, and you'll be able to see exactly what's included on its product page before ordering.

Collect it. Send it. Keep it.

Are the contents different in every Drop?

Yes. Each Drop is curated around its own theme, creative style, or particular idea.

One might feature offbeat postcards, another unusual birthday cards, and another a collection of curious handmade objects.

Different Drops may occasionally feature the same artists or makers, but each collection is selected to have its own character.

There's always something new to discover.

What types of products do you offer?

We're starting with three categories:

Postcard Edits: Curated sets of five illustrated or artist-designed postcards.

Greeting Cards: Collections of five unusual cards selected around a theme or occasion.

Objects: Small artist-made creations and collectible pieces, including handmade objects.

We're always looking for interesting things to add, so our collections may evolve over time.

You can explore what's available on our Collect page.

Are the Drops collectible?

Absolutely. Collecting is a big part of what we're building.

Each Drop has its own theme, identity, and place in our growing collection.

Some are released in limited quantities, and certain handmade objects may be individually numbered.

You can collect entire Drops, keep individual pieces, display them, or give them away.

Some collections may return, while others might only be available once. We'll make any edition limits clear on the product page.

How do you choose what goes into a Drop?

We look for things that catch our attention.

Unusual artwork, unexpected humor, interesting designs, and creative objects with personality.

Sometimes we discover something from an independent artist. Other times it's a small creative brand or a maker we've never come across before.

We bring our favorites together into collections that feel interesting, cohesive, and a little unexpected.

There's no complicated formula. If we love it and think you might too, it's worth considering.

No algorithm required.

Will I know exactly what I'm getting?

Usually, yes. Our postcard and greeting card collections show the designs included in each set.

Some Objects Drops work a little differently. They may feature surprise or blind-box collectibles, where the exact piece you receive is part of the discovery.

We'll always explain how a particular Drop works on its product page, including whether the contents are shown or selected as a surprise.

A little mystery can be fun. Confusing customers isn't.

3. ARTISTS & DISCOVERY

Who are the artists?

Our collections feature work from independent illustrators, designers, artists, and creative makers.

Some are established names. Others are smaller creative businesses or people you may never have come across before.

We're less interested in follower counts or popularity than whether something makes us stop and look.

Sometimes we'll introduce you to the people behind the work. Other times, we'll let the work speak for itself.

How do you discover artists?

Everywhere we can.

At art fairs, in independent shops, through recommendations, while traveling, online, and sometimes completely by accident.

We're drawn to independent artists, unusual ideas, and creative work that makes us stop and look twice.

Not everything we discover becomes a Drop. That's where the curation comes in.

Can I recommend an artist?

Absolutely.

If you've discovered an artist, illustrator, designer, or creative maker whose work you think we'd love, we'd like to hear about them.

You don't need to know them personally.

Visit our Recommend an Artist page and tell us what caught your attention.

We can't promise every recommendation will become a Drop, but we're always curious about what other people are discovering.

I'm an artist. Can I submit my work?

Yes.

If you're an artist, illustrator, designer, or maker creating something unusual, we'd be happy to discover your work.

Visit our Introduce Yourself page and tell us a little about what you make and where we can see it.

We're currently focused on sourcing existing products for our curated collections rather than commissioning new artwork.

Submitting your work doesn't guarantee a feature, collaboration, or inclusion in a future Drop.

How does The Mailbox Drop support independent artists and makers?

We believe creative work deserves to be valued.

The Mailbox Drop brings together work from independent artists, illustrators, designers, and makers, introducing their creations to people who might never otherwise discover them.

We carefully select the pieces featured in our collections and purchase the products we offer, supporting the creative businesses behind them.

As we grow, we'd also love to explore original collaborations and exclusive collections with artists and makers.

For now, we're focused on discovering interesting work and sharing it with people who appreciate something a little different.

4. EDITIONS & AVAILABILITY

Are The Mailbox Drop editions limited?

Many of our Drops are released in small quantities, but not every collection has a fixed edition size.

Some feature limited runs of handmade objects or specially selected designs. Others may be available for longer, depending on demand and availability.

We want our collections to feel fresh and considered, without creating unnecessary pressure to buy.

Where a Drop has a specific quantity limit, we'll make that clear on its product page.

How many copies of each edition are produced?

It varies by collection.

Some Drops may feature just a handful of handmade pieces, while others are available in larger quantities.

We'll show any specific edition size or production limit on the product page, where applicable.

You can also check whether a Drop is currently available, sold out, or coming soon.

Will sold-out editions come back?

Sometimes.

Certain collections may be available only once, particularly when they feature handmade objects or limited quantities.

Others might return if we can source the pieces again and there's enough interest.

We won't automatically reproduce every sold-out Drop, but we won't rule it out either.

If something catches your eye, it's worth checking its availability while it's there.

How often are new editions released?

We don't have a fixed release schedule.

We'll introduce new collections as we discover interesting things and bring them together into Drops we're excited to share.

Some months may be busier than others.

The best way to hear about new arrivals is to join our Collector's List or follow The Mailbox Drop on social media.

We'll let you know when something worth discovering arrives.

Where can I see the current Drops?

Head to our Collect page.

It's where you'll find our current collections of postcards, greeting cards, and artist-made objects, along with upcoming releases.

Each Drop has its own product page with photographs, descriptions, pricing, and availability.

You can also explore our Archive to revisit previous Drops and see how our collection has evolved.

Is there a limit to how many Mailbox Drop editions I can order?

It depends on the Drop.

Some limited or handmade Objects may have a maximum purchase quantity so more collectors have an opportunity to enjoy them.

Other products, including our postcard and greeting card collections, may be ordered in larger quantities, subject to availability.

Any purchase limits will be clearly stated on the individual product page.

5. OBJECT DROPS

What is an Object Drop?

Object Drops are collections of unusual, small-scale objects selected for their creativity, character, and collectibility.

They might be handmade ceramic pieces, playful little sculptures, curious creatures, or something we haven't discovered yet.

Some feature a single maker. Others may bring together different creative ideas.

Every Object Drop is a little different. That's what makes them interesting.

How are Object Drops different from Postcard Edits and Greeting Cards?

Postcard Edits and Greeting Cards are curated collections of illustrated paper goods, usually presented as sets of five.

Object Drops focus on three-dimensional creations, including handmade pieces and unusual collectibles.

Some are designed to be displayed. Others are simply fun to own.

Different formats, same idea: discovering something you didn't know you wanted.

Are Object Drops limited?

Many are.

Because some objects are handmade or produced in small quantities, availability may be limited.

Certain Drops may feature numbered pieces or a fixed collection size. Others may be available again if we can source additional stock.

We'll explain any specific edition limits or availability details on the product page.

Who makes the objects?

Our Objects come from artists, designers, independent makers, and creative people whose work catches our attention.

Some may be discoveries from outside our studio. Others, like our Zookies, are created within The Mailbox Drop family.

We choose objects for their originality, personality, and the simple pleasure of owning something a little unusual.

How do you choose which objects to feature?

There's no complicated formula.

We look for things that make us stop, smile, laugh, or wonder how someone came up with the idea.

We love unusual shapes, unexpected characters, interesting materials, and objects that feel different from what you'd find in an ordinary shop.

If something makes us say, "We have to share this," it's probably worth considering.

What happens when an Object Drop sells out?

It depends on the collection.

Some Objects may only be available once, particularly when they're handmade or part of a numbered release.

Others might return if additional pieces become available.

We'll announce any new availability separately, and you can explore previous releases in our Archive.

Every Drop has its own little story.

Can I choose the exact Object I receive?

It depends on the Drop.

Some collections let you select a particular object, while others are designed as a surprise.

For surprise-based Objects, you'll see examples of the collection, but the exact piece you receive will be selected for you.

Where Single, Pair, or Trio options are offered, you choose how many objects you'd like. We'll select the individual pieces, aiming to give you a varied combination when you order more than one.

We'll always explain how selection works on the product page.

You choose the quantity. We choose who arrives.

Are Object Drops handmade?

Many are.

Some objects are individually handmade, meaning small variations in shape, color, or finish are part of their character.

Others may use different materials or production techniques.

We'll describe the materials and relevant production details on each product page, so you know what to expect.

Is there a limit to how many Objects I can order?

Sometimes.

Certain limited or handmade Object Drops have purchase limits so more collectors have an opportunity to enjoy them.

For example, some collections offer Single, Pair, and Trio options, with a maximum of three objects per order.

Other collections may have different limits.

Any restrictions will be clearly explained on the product page.

Can I order different Object Drops together?

Yes. When multiple Object Drops are available, you can add different products to the same order, subject to availability and individual purchase limits.

You can also combine Objects with our postcard and greeting card collections.

Shipping charges and any applicable discounts will be calculated at checkout.

6. ORDERS & SHIPPING

Where do you ship?

We're starting with shipping within the United States.

We'd love to expand internationally in the future, but for now we're focused on getting our U.S. deliveries right.

Available shipping destinations will always be shown at checkout.

How much does shipping cost?

We charge a flat $4.95 shipping fee on U.S. orders under $50.

Orders of $50 or more qualify for free shipping.

The shipping charge applies once per order, not per item, so you can combine postcards, greeting cards, and Objects in the same purchase.

You'll see the final shipping charge at checkout before completing your order.

When will my order ship?

We'll prepare and ship your order as quickly as we can.

Shipping times may vary depending on the products you've ordered and whether they're currently available or offered for preorder.

Any special shipping arrangements or estimated dispatch dates will be explained on the individual product page.

Once your order ships, we'll send you a confirmation email.

How will my order be shipped?

Orders are carefully packed and shipped from The Mailbox Drop in the United States.

We choose packaging that helps protect your purchases while making the experience of opening a Drop feel a little more special.

Available shipping options and estimated delivery times will be shown at checkout where applicable.

Will I receive tracking?

Yes. Once your order ships, we'll email you a shipping confirmation with tracking information so you can follow its journey.

You can use the tracking link to check the latest delivery updates from the shipping carrier.

Can I combine items from different Drops in one order?

Absolutely.

You can combine our Postcard Edits, Greeting Cards, and Objects in the same order, subject to availability and any individual purchase limits.

U.S. shipping is $4.95 per order, with free shipping on orders of $50 or more.

It's a good excuse to discover something extra.

What happens if items in my order have different shipping dates?

Some products may be ready to ship immediately, while others may have a later release or dispatch date.

If your order includes items with different shipping schedules, we may ship everything together once all items are ready, or send separate packages where appropriate.

We'll explain any special shipping arrangements or estimated dispatch dates on the relevant product pages.

If you need something by a particular date, please check the product's availability before ordering.

Can I send a Drop directly to someone as a gift?

Of course. Our Drops make rather good gifts.

Simply select the gift option on the product page, where available, and add a personal message.

At checkout, enter the recipient's address as the shipping destination.

We'll prepare the order as a gift and include your message, without displaying product prices in the package.

You choose the gift. We'll help make the arrival feel special.

7. GIFTS & OTHER QUESTIONS

Can I cancel or change my order?

If you need to change or cancel an order, please contact us as soon as possible.

We'll do our best to help, but we can't guarantee changes or cancellations once an order has been placed.

Once an order has entered fulfillment or shipped, it can no longer be changed or cancelled.

Can I return or exchange my order?

Because many of our Drops feature limited quantities, collectible pieces, and carefully selected products, all sales are final. We don't accept returns or exchanges for change of mind.

If your order arrives damaged, defective, incorrect, or incomplete, please contact us so we can help resolve the issue.

Please review the product details carefully before placing your order.

This policy does not affect any rights you may have under applicable law.

What if my order arrives damaged, defective, incorrect, or incomplete?

We want everything to arrive exactly as it should.

If something is damaged, defective, incorrect, or missing from your order, please contact us as soon as possible.

Include your order number, a brief description of the problem, and photographs where relevant.

We'll review the issue and work with you to find an appropriate solution, such as a replacement or refund where applicable.

You can reach us through our Contact page.

Will handmade pieces look exactly like the photographs?

Not always, and that's part of their charm.

Handmade objects may have small variations in color, shape, texture, size, or finish. These natural differences are part of the creative process and make each piece a little different.

We aim to show our products as accurately as possible.

Where individual pieces vary significantly, we'll explain this on the product page.

Can I send an order as a gift?

Absolutely. A little unexpected art or an unusual object can make a rather good gift.

You can send any available Drop directly to someone else by entering their address as the shipping address at checkout.

Where the gift option is available on a product page, you can also add a personal message.

Each order ships to one address. If you're sending gifts to different people, simply place a separate order for each destination.

Do you offer subscriptions?

No. The Mailbox Drop doesn't currently offer subscriptions or automatically renewing purchases.

Our postcard collections, greeting card sets, and Objects are available as individual purchases.

You choose what catches your eye, when you want it, with no recurring commitment.

No subscription required. No algorithm required.

How can I contact The Mailbox Drop?

Have a question we haven't answered?

Visit our Contact page and send us a message.

We're a small team, but we'll get back to you as soon as we can.