Frequently Asked Questions

1. What is The Mailbox Drop?

The Mailbox Drop is a curated parcel featuring handmade letters, postcards, prints, and paper goods from independent creators - delivered right to your mailbox.

2. Do you ship internationally?

Yes, we ship within the U.S. and internationally.  

3. What is your return policy?

Due to the handmade and curated nature of our products, all sales are final. If your order arrives damaged, please contact us, and we'll make it right.

4. What if my parcel gets lost in the mail?

Snail mail can be a little unpredictable. If your parcel doesn’t arrive within a month, let us know, and we’ll confirm your address and either ship you a replacement edition (if available) or a parcel from a new limited-edition drop.

5. How do I contact you?

You can reach us through our Contact Us page. We'd love to hear from you!